As I have now escalated this I did try to resolve it amicably with Winorio directly but unfortunately the level of unprofessional service I’ve received and the mental distress this has caused I will be taking legal action and spreading awareness to others on media platform. Saying you will take it as feedback when you confirmed a refund and account closure is not good enough and will be expecting what is promised. Despite assurances that my refund and account closure would be processed, no action has been taken.This behaviour demonstrates a serious lack of accountability, transparency, and customer care. Customers support is always very helpful and get back to you very quickly We are truly sorry to hear how difficult and discouraging this experience has been for you. Very Nice casino, and a good customer service
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I successfully built my balance to €919 and requested a withdrawal. I recently played at Wino Casino, which appears to be part of a wider network that includes Jinx Casino, Winstler, Winzster, Seven, and Mad Casino. Join our mailing list to receive the latest news and updates from our team.
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If the casino decides to react, we will reopen the complaint and you will be notified by email. However, the decrease in the rating caused by unresolved complaints could help to change the casino’s approach. Since the casino operates without a valid license and doesn’t refer to any ADR service, there is no gaming authority to turn to. I have tried to contact the casino repeatedly but had no success. We would like to ask the casino to reply to this complaint.
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The selection goes well beyond the usual themes and bonus styles, so it’s easy to find something different that keeps you e… If you’re into slots with unique mechanics, there are plenty to choose from. Website and the games are extremely poor , you won’t find any of the good original games there , only bottom tier companies games that pays n…
If you ever need anything or have suggestions, our team is always available via live chat or email – regards,Winorio Team If you ever have questions or suggestions, our support team is always available via live chat or email – If you ever have questions or suggestions, our support team is always available via live chat or email – regards,Winorio Team If you ever have suggestions or need assistance, our support team is always available via live chat or email – regards,Winorio Team If you ever have any questions or suggestions, our support team is always here to help via live chat or email – regards,Winorio Team If you ever have any questions or suggestions, please feel free to contact our support team via live chat or email at regards,Winorio Team
This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. Dear player, I’m sorry to hear about your experience. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? This means that it may take some time before your money appears in your account.